There’s some pretty exciting stuff happening in the world of journalism these days and we in the consumer insights business should take note. A lot has changed in journalism since I worked as a newspaper reporter in the ‘90s. The industry still struggles to remake itself for the digital age. It faces challenges in […]
- Advertising Analysis
- Agile Research
- Brand Positioning
- Concept Testing
- Consumer Psychology
- Consumer Research
- Customer Experience (CX)
- Emotional Listening
- Human Insights
- Market Research
- MR ROI
- Narrative Identity
- Online Qual
- User Experience
These days, insights professionals have unprecedented access to data about their customers. Most major brand marketers have communities, work with social media listening partners, monitor CX and subscribe to syndicated research on their categories. This is all in addition to the tracking studies and custom research that gets done. All of this means a […]
It’s been well-established that much of human decision making is quick, nonconscious and driven by emotion.
Influential books like Malcolm Gladwell’s “Blink” and Daniel Kahneman’s “Thinking Fast and Slow” have popularized this understanding of how humans think.
For consumer insights folks, researching this process is challenging. Some methods attempt to tap what Kahneman calls the “System 1 mode of thinking,” but it is questionable whether these methods actually measure nonconscious processes. And what’s more, these methods fall short of providing the kind of rich, human insights that inspire brand teams.
Market Research & Activation: How a Brand Insights Team Can Deliver More Impact with Fewer Resources
We see almost every day that the global economy is rocking. Consumer confidence is rising. And corporations are flush with cash. But even so, market research budgets shrink. It seems insights teams continue to be asked to do more with less and we expect that to continue.In a world of constrained budgets, market researchers, account […]
1. Write it! (Don’t PowerPoint it) – Writing is thinking. There is no better way to work through insights than by writing the story. Writing forces clarity. It forces you to connect concepts. It won’t allow you to make leaps of logic. It demands flow and coherence. Write the story first. Then use presentation software to visualize the story you’ve written (assuming you’re deliverable is a digital deck).